Privacy Policy

LAST UPDATED: NOVEMBER 29, 2016

 

Dear Visitor:

We are committed to protecting and respecting your privacy. We want you to know how we use and protect the personal information you give us. This Privacy Policy sets out how we use and protect any personal information that you give us when you use this Website, order through our catalogue or with our sales representatives. If you have any questions about this policy or do not agree with it, please contact our customer services department by email at info@michaelschmidtstudios.com before using this Website.

We may change this policy from time to time by updating this page. You should check this page from time to time to ensure you are happy with any changes. This policy is effective from January 1, 2014

Michael Schmidt Studios recognizes the importance of protecting the privacy of personal and financial information. We have instituted strict policies and security measures to protect your information. Any information you provide for us is maintained on secure servers, with restricted access, and we make reasonable efforts to follow generally accepted industry standards to protect the personally identifiable information submitted to us.

INFORMATION COLLECTED BY MICHAEL SCHMIDT STUDIOS

Michael Schmidt Studios collects personal data from individuals who visit the website, register their information or use the online store, including individuals’ contact information (name, email address, phone number, billing and shipping addresses) and credit card information.

 

When you use the Site with or without creating an account, you are required to provide information about yourself that is true, accurate, current and complete in all respects. Should any of your information change, please notify us at info@michaelschmidtstudios.com.

CHILDREN'S PRIVACY

 

The Sites are not directed to children under the age of thirteen (13). If you are under thirteen, do not provide your personal information on or to the Site. We do not knowingly collect on the Site any personal information from children under thirteen. Users outside of the United States who are below the age of eighteen (18) (or the age of majority in the applicable jurisdiction) should not use the Sites without authorization from a parent or legal guardian.

Note to parents and legal guardians: 
Michael Schmidt Studios will not intentionally collect Personal Information from persons lacking legal capacity to act. If you, as a parent or legal guardian are concerned that the person you are responsible for has registered for one of our services, wish to cancel his registration and have all details deleted, please contact us by email: info@michaelschmidtstudios.com or write to us at the address below providing official documents establishing parental or guardian status.

USAGE OF PROVIDED INFORMATION FOR PROCESSING YOUR ORDER

Michael Schmidt Studios uses the information you provide in order to register you with our website, to administer our website services, and/or to process any orders you may place online or with out sales representatives over the phone. For example, when you place an order on the Site or over the phone or email, we may use this information to process and track your order and contact you via email, postal mail or phone if we have any questions or concerns about your order. If you provide us an email address during checkout, you may also receive order confirmation and shipping status emails.

We will also use your information to review our performance and to improve our services to you.

COOKIES

We also use cookies and track IP addresses so we can improve our services and enhance your Michael Schmidt Studios experience, including tracking frequency of visits to the Site, search terms entered, and products requested. Cookies are small data files that are automatically stored on your computer when you visit our website, and are used to track the pages of the websites you have visited. They do not retain any personally identifiable information such as your name, address or financial
information. We may use cookies, for example, to remember your shopping cart, store your preferences, track your orders and recognize you when you return to our website. By using our Site, you consent to our placement of cookies on your computer. If you do not wish to have cookies on your system, you can set your browser preferences to refuse them or to alert you when cookies are being sent.

 

INFORMATION SHARING POLICY

Michael Schmidt Studios does not share, sell, rent or disclose our clients’ names, addresses, email addresses or other personal information to any unaffiliated third party, unless (a) required in order to process your order, or (b) required by law, government request, process or court order based on our good faith belief that it is necessary to conform and comply with such request.

When your information is disclosed to a third party to process your order, for example, such information is shared only with service providers that maintain your information in the strictest confidence, and we do not permit them to use it in any way other than to help us provide you with the services requested.

PHISHING, SPOOFING & OTHER SCHEMES

 

It has become increasingly common for hackers, cyber-criminals and other unauthorized individuals to send emails and other communications to consumers purporting to represent a legitimate company, such as a bank or an online retailer, and requesting through those communications that the consumer provide personal, often sensitive, information. Sometimes, the domain name of the sender’s email address, or the domain name of the website requesting such information, may appear to be the domain name of a legitimate, trusted company. If you receive a request to provide sensitive information (including your Account password, or any payment information) via email or to a website or individual that does not seem to be affiliated with the Sites or Michael Schmidt Studios, or that otherwise seems suspicious to you, please do not respond or disclose your information. Michael Schmidt Studios will never send you an email requesting that you verify any credit card information, financial information or other sensitive personal information. Please immediately report any such communication or request to us at info@michaelschmidtstudios.com.

 

Additionally, Michael Schmdit Studios works with customs authorities, law enforcement and legal representatives globally in an effort to prevent the sale of counterfeit Michael Schmidt Studios products, both online and offline. To avoid the risk of purchasing counterfeit products, it is best to buy directly from the only official Michael Schmidt Studios e-commerce website, an official Michael Schmidt Studio retail store, or an authorized department store, specialty retailer or e-tailer that you know to be reputable. To report counterfeits, please email info@michaelschmidtstudios.com

CALIFORNIA RESIDENTS

California Civil Code sections 1798.83-1798.84 give California residents the right to ask us for a notice describing what categories of personal customer information we share with third parties or corporate affiliates for their direct marketing purposes. That notice will identify the categories of information shared and will include a list of the third parties and affiliates with which it was shared, along with their names and addresses. If you are a California resident and would like a copy of this notice, please submit a written request to: onlinesales@moniquepean.com.

SECURITY/LIMITATION OF LIABILITY

We strive to use commercially acceptable means to protect your personally identifiable information, however we cannot guarantee its absolute security. No method of transmission over the Internet, or method of electronic storage is 100% secure. IN NO EVENT WILL MICHAEL SCHMIDT STUDIOS, ITS AFFILIATES OR ANY PARTY INVOLVED IN CREATING, PRODUCING OR DELIVERING THIS SITE BE LIABLE IN ANY MANNER WHATSOEVER FOR ANY INCIDENTAL, CONSEQUENTIAL, INDIRECT, SPECIAL OR PUNITIVE DAMAGES ARISING OUT OF YOUR ACCESS, USE OR INABILITY TO USE THIS SITE, OR IN CONNECTION WITH ANY FAILURE OR PERFORMANCE, ERROR, OMISSION, INTERRUPTION, DEFECT, DELAY IN OPERATION OR TRANSMISSION, COMPUTER VIRUS OR LINE OR SYSTEM FAILURE (INCLUDING LOST PROFITS, LOSS OF BUSINESS DATA, BUSINESS INTERRUPTION AND DAMAGES THAT RESULT FROM INACCURACY OF THE INFORMATION OR INCONVENIENCE, DELAY, OR LOSS OF THE USE OF THE SITE). THE FOREGOING LIMITATIONS APPLY WHETHER THE ALLEGED LIABILITY IS BASED ON CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY OR ANY OTHER BASIS.

BUSINESS TRANSFER

If the event that Michael Schmidt Studios sells substantially all of its assets, or if there is a change in control at Michael Schmidt Studios, be advised that customer personal and aggregate information will likely be one of the transferred assets.

CONTACT US

If you have any questions regarding this Privacy Policy or the information collection and dissemination practices of this Site, please contact us at:

info@michaelschmidtstudios.com